VAT has been charged over my order, what now?

It is possible that VAT has been charged over your order whilst you did enter a VAT number. We understand that this is very annoying for our customers, hence why we solve this as soon as possible for you. This is how we do this:

• You contact us so we are aware of your issue. Thereafter you will have to provide us with the correct VAT number.
• We will create a new order for you, and send you a payment link for this order. This time without the VAT.
• Once the payment is recevied we will credi the first order on which VAT has been charged.