Privacy statement

1. Who we are

Techniparts B.V. (trading as Oil-Seal-Stocks.com)
Rondweg 26
8091 XB Wezep
The Netherlands

Email: info@oil-seal-stocks.com
Phone: +31 38 202 4078

If you have any questions regarding this Privacy Policy or your personal data, please contact us using the details above.

2. Personal data we collect

Depending on how you use our website, we may collect:

• Name
• Company name
• Billing and shipping address
• Email address
• Telephone number
• VAT number (where applicable)
• Payment information (processed securely by our payment provider)
• Order history
• IP address
• Browser and device information
• Cookie preferences
• Communication with our customer service

We do not intentionally collect personal data from children under the age of 16.

3. Why we process your personal data

Processing your orders

We process your personal data to:

• process and deliver your orders;
• provide customer support;
• handle returns and warranty requests;
• process payments;
• comply with our legal and tax obligations.

Legal basis: Performance of a contract and compliance with legal obligations.

Creating an account

If you create an account, we use your information to:

• provide access to your account;
• remember your preferences;
• make future orders easier;
• manage your order history.

Your account remains active until you delete it or request its removal.

Legal basis: Performance of a contract.

Customer service

When you contact us by email, telephone or contact form, we use your information to answer your questions and provide support.

We retain correspondence only as long as necessary to resolve your request or where legally required.

Legal basis: Legitimate interest or your consent, depending on the request.

Newsletters and marketing

If you subscribe to our newsletter, we use your email address to send product updates, offers and company news.

You can unsubscribe at any time by clicking the unsubscribe link in every email.

Legal basis: Consent.

Website improvement and analytics

We use analytics tools to understand how visitors use our website and to improve its performance and usability.

Where required by law, analytics cookies are only placed after your consent.

Legal basis: Consent or legitimate interest, depending on the applicable legislation and configuration.

Microsoft Clarity and Microsoft Advertising

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement

4. Cookies

Our website uses cookies and similar technologies. These cookies may include:

• Essential cookies necessary for the website to function;
• Preference cookies;
• Analytics cookies;
• Marketing cookies (where applicable).

Where legally required, we ask for your consent before placing non-essential cookies.

More information can be found in our Cookie Policy.

5. Sharing your personal data

We only share your personal data when necessary. Examples include:

• payment service providers;
• shipping and logistics partners;
• hosting providers;
• IT service providers;
• marketing and email service providers;
• analytics providers;
• government authorities where legally required.

These parties only process your personal data on our behalf or under their own legal obligations and are required to protect your information appropriately.

We never sell your personal data.

6. International transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses or other approved transfer mechanisms.

7. Data retention

We retain personal data only as long as necessary. Typical retention periods include:

• Customer accounts: until deleted by you or upon request.
• Customer service communications: as long as necessary to resolve your request.
• Marketing consent: until you withdraw your consent.
• Financial and tax records: 7 years where required by Dutch law.

8. Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure or alteration.

9. Your rights

Under the GDPR you have the right to:

• access your personal data;
• correct inaccurate data;
• request deletion of your personal data;
• restrict processing;
• object to processing;
• withdraw consent at any time;
• receive your personal data in a portable format where applicable.

Requests can be sent to info@oil-seal-stocks.com. We may ask you to verify your identity before processing your request.

10. Complaints

If you believe we have not handled your personal data correctly, please contact us first.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Website: https://autoriteitpersoonsgegevens.nl

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this page together with the revision date.

We recommend reviewing this Privacy Policy regularly.